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Frequently Asked Questions
How does it work?
First, create an account in just a few easy steps. Then book a consultation, proceed to payment, receive your consultation via phone or video call, and get your invoice and documents delivered to your email.
What is a multi-lingual online doctor consultation?
A multi-lingual online consultation allows you to connect with a fully qualified doctor who speaks your preferred language. It's a fast, easy, and culturally sensitive way to get medical advice, prescriptions, certificates, and referrals, without language barriers.
Are the doctors based in Australia?
Yes. All our doctors are AHPRA-registered and fully qualified to practise medicine in Australia. They are trained in telehealth and experienced in serving diverse communities.
How much does it cost?
We offer bulk-billed consultations for eligible Medicare/OSHC cardholders and affordable private appointments for others. International students can claim up to $43 back from their private health insurance.
Is my consultation private and secure?
Absolutely. Your consultation is encrypted and confidential. We comply with all Australian privacy and health data protection laws to keep your information safe.
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Experienced by 46,000+ People.
Why Choose Us? Experience personalised benefits designed for Your needs.
Innovative
Future of healthcare delivered today by Australian registered GPs
Affordable
Minimum out of pocket fee for locals and internationals
Extended Hours
Extended operating hours 7 days a week across Australia
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